COOKIES

Cookies are used on the site to improve the User's experience. The cookie identifies the User's computer and allows the site to remember their personal settings. Cookies are also used for statistical purposes. The User can program his browser to know when a cookie is going to be activated. This allows the User to reject the use of the cookie or to ask the browser to erase the cookie at the end of his visit to the site. The online store cannot be used if cookies are refused. Once connected, a user ID will be assigned to the User, which allows anonymized internet tracking on several media (tablet, desktop, telephone, etc.). No data personal information is collected or connected to the user ID and the User may object to the use of such cookies or by sending an email to the following address: contact@ciaodedes.com. To find out about the cookie policy of the platform and those recorded during your visit to the site, please consult the Shopify site: https://www.shopify.com/fr/legal/cookies

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; the login; email-address ; the password ; computer and login information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal identification information (including name, email address, phone number, password, communications); payment details (including credit card information), comments, feedback, product ratings, recommendations and personal profile.

HOW DO WE COLLECT INFORMATIONS?

When you transact on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.

WHY DO WE COLLECT THESE INFORMATIONS?

We collect this non-personal and personal information for the following purposes:

- To provide our users with ongoing assistance and technical support;

- To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

- Comply with applicable laws and regulations.

MANAGE OUR STOCKS

How do we store, use, share and disclose the personal information of visitors to our site?

Our business is hosted on the Shopify platform which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com's data storage, databases and general applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Shopify.com and used by our company follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW DO WE COMMUNICATE WITH VISITORS TO OUR SITE?

We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

HOW CAN VISITORS TO OUR SITE WITHDRAW THEIR CONSENT?

If you no longer want us to process your data, please contact us at contact@ciaodedes.com or send us a letter to Dédés, 9 avenue Cyrille Besset 06100 Nice, FRANCE.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here when it is updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use it and/or disclose.